The section describes the purposes for which your personal information is collected and how it could be used or why it could be disclosed. In order to provide the agreed service and service level – the process of which includes updating and enhancing customer records, management analysis and legal compliance among others – we may collect, use, analyse and share your personal data.

The following data could be collected and processed:

  • Any data filled in forms of our website synthesis.com.cy
  • Any information provided by physical or electronic means of communication, in writing or verbally
  • Copies of all correspondence
  • Any information collected by third parties as part of our provided services

People who use our services

Synthesis provides a range of products and services to our customers. We will use and maintain data provided by our customers to deliver the requested products and services, as well as to manage the delivery of the agreed upon service level.


We have implemented generally accepted standards of technology and operational security to protect personally identifiable data and information from loss, misuse, alteration or destruction. We ensure that all appropriate confidentiality obligations are met, and technical and organisational security measures are in place to prevent the unauthorised or unlawful disclosure or processing of such information and data, and the accidental loss or destruction of or damage to such information and data.

Transfer to third parties

We do not share personal data with unaffiliated third parties except as necessary for our legitimate professional and business needs. Specifically, we would share personal data to execute your instructions or requests, as required or permitted by applicable legislation, professional standards or any applicable agreement between us. When we share data with others, we may, whenever required, put contractual arrangements in place to protect the data and to comply with our data protection, confidentiality and security standards.

Like other professional service providers, we use third parties located in other countries to help us run our business. As a result, personal data may be transferred to countries other than where we and our clients are based. These include countries outside the European Union (“EU”), and countries that do not have laws that provide specific personal data protection. We have taken steps to ensure that all personal data is provided with adequate protection and that all transfers of personal data outside the EU are done lawfully. If we transfer personal data outside the EU, to a country not determined by the European Commission as providing an adequate level of personal data protection, the transfers will be under an agreement covering the EU requirements for the transfer of personal data outside the EU, such as the standard contractual clauses approved by the European Commission.

What are cookies?

Cookies are small text files placed on your computer by websites you visit. They are widely used to make websites work more efficiently for visitors, and to provide information to the owners of the site. Some of the cookies we use are essential for parts of the website to operate. In the table below, we have given a description and purpose for each cookie we use.

How do we use cookies on the website?

We use cookies to track how users interact with the website. This helps us evaluate and improve the website, our online services, and the online user experience. Specifically, we would like to:

  • Facilitate users’ ability to navigate through the website
  • Ascertain whether the website is operating effectively
  • Personalize and improve the service we offer by understanding your preferences and establishing which areas of the website are most relevant to you
  • We also use cookie technology with our online registration forms to ensure we maintain your confidentiality and security as you move through secure or password protected areas of our website

Please note that we will share no information regarding our visitors and how they made use of our site.

Any computer has the option to decline cookies. Your web browser options include an “enable” button to decline cookies. It is imperative that you understand that by declining cookies you may be limiting your access to sections of our website.

Third Party Cookies

We use Google Analytics to gather and analyse users’ anonymised browsing information and patterns, to better understand how people are using our website. It is also used by Google to better understand the performance of its own websites.

Information gathered through Google Analytics enables our website to recognize you if you visit again – as well as information about the pages you visit; when you visit; how long you visit our website; the IP address and what site you were looking at before arriving at our site (the referring url).