On every client the setting should be the same. In both currency and number these options should be the same.
Enter Customize and change Decimal Symbol to ‘ . ’
                                          Digit grouping symbol to ‘ , ’ 

-> Advanced -> Language for Non-Unicode programs has to be set to ‘Greek’

 

Date/Time

All computers must have the same Time Zone. Where applicable, the "Automatically adjust clock for daylight saving changes" should be checked.

 

“SynthesiDir=Synthesi”

Or      “SynthesiDir=Synsdeal”

“MenuDir=SynthesiMenu”

Or      “MenuDir=SynsdealMenu”

Inside ‘Sybase Central’, the engine status should be started (green light). Right click on service name, select start if status is stopped.

 

Make sure that the Username and Password are correct. Login is not case sensitive. Wrong login and the databases will not show up.

 

Restrictions applied upon installation of the software, each user may have a different access level of the software, thus enabling them to perform/edit more/less fields. E.g. the administrator may edit or create new forms whereas the sales person using it should have restricted access to the software so that any mistakes can be avoided.

 

 

This path should be e.g. ‘C:SynthesiPblsxxxx_im_reports.pbl’ or ‘\ServerNameSynthesiPblsxxxx_im_reports.pbl’ if retrieved from the server.

 

An antivirus software running in the system background may result in slowing down Synthesis, especially if set to scan all files.

 

Please make sure to have ‘:Temp’ folder on disk.

 

e.g. Inside the ‘My Computer’ window -> Enter Tools at top of the window (where File, Edit, View,….Tools) -> Folder Options -> View -> Under ‘Hidden Files and Folders’, unclick the ‘Hide extensions for know file types’.

 

back to top 

When errors occur in the B&V of the database, sometimes the problem is that the Custom ASCII Greek Collation For Greek Alphabet is missing from a specified folder. All that has to be done is for the 4 files to be inserted into e.g. ‘C:Program FilesSybaseAdaptive Server Anywhere 6.0Scripts’. For acquiring these files please contact support at Synthesis Software.

 

A client that is connected to a local or network printer, should have the original printer drivers installed (not compatible drivers).

 

All reports print on A4 Landscape, except forms and statements like: “Receipts”, “Remittance”, “Cheques”, “Customers/Suppliers Statements” etc, which print on A4 Portrait. Thus, paper size should be set at A4 210 x 297 mm.

 

Normal printer settings (inside the software à System Printers) should include the settings of preference with the correct unique name of each printer. For some users, the printer name is left blank, and also the margins are set to minus one (-1). What this means is that the system can alter the settings that are already been used by the default printer, when a universal solution is found -- e.g. changing the characters of a report (to Symbol).

 

Enter ‘Control Panel’ à ‘Scheduled Tasks’ à ‘Add Scheduled Task’. Browse and enter your personalized Backup batch file (xxxxbackup.bat). Make sure it runs when the system is most likely not to be used, like late at night.

 

The ‘NET_STOP_NET_START.BAT’ could be performed once at the start of the week, so that the engine resets itself. This is done in exactly the same way, browse until the file is found and add the time and frequency accordingly.

 

Full Access

 

Read-Only Access

 

When sharing a folder (right click on the folder, the permissions should be set as instructed above). Also the security settings should not conflict with the sharing settings.